Loud Speaker / Honest Ecommerce / Honest ECommerce | 331 | Persistence Powers Long-Term Growth | with Celeste Hilling

Honest Ecommerce

Hosted ByChase Clymer

Honest Ecommerce is in the top 5% of podcasts and has been one of Shopify's picks for best business podcasts for years. Shopify Expert Chase Clymer and his guests provide online store owners with honest, actionable advice to increase their sales and grow their business.

Honest ECommerce | 331 | Persistence Powers Long-Term Growth | with Celeste Hilling

Honest ECommerce
Honest ECommerce
Honest ECommerce | 331 | Persistence Powers Long-Term Growth | with Celeste Hilling
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Celeste Hilling is the founder and CEO of Skin Authority, a direct-to-consumer skin health technology brand focused on merging cosmetic performance with immune-boosting skincare. With a background in research, marketing, and tech, Celeste leads the development of biotech-powered formulations that deliver visible results while strengthening skin’s natural defenses.

Since launching Skin Authority, Celeste has scaled the brand without paid media or a PR agency, leveraging strategic collaborations, emotional brand storytelling, and a rabid customer base to drive growth across North America and Europe. Her work has been featured on MSNBC, ABC, FOX, and in wellness circles as a fresh voice redefining beauty as part of whole-person health.

Rooted in a science-backed, customer-led model, Celeste focuses on building high-retention product experiences powered by habit, transformation, and trust. Whether mentoring female founders or licensing next-gen skincare IP, she brings a playbook for scaling with authenticity, resilience, and long-term brand equity.

In This Conversation We Discuss:

  • [00:42] Intro
  • [00:54] Exploring wellness through skin health
  • [01:18] Bringing science into a vanity-driven space
  • [02:06] Educating consumers with purpose and clarity
  • [03:09] Reframing wellness as a real market need
  • [07:06] Estimating costs and timelines realistically
  • [10:27] Building momentum through word of mouth
  • [11:58] Sponsors: Electric Eye, Social Snowball, Portless, & Reach
  • [17:02] Bootstrapping growth with strategic partners
  • [18:41] Investing in backend infrastructure early
  • [20:18] Launching Ecommerce from day one
  • [23:19] Collaborating early to build awareness

Resources:

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