Hosted BySteve Hutt

Shopify Experts Share Strategies for Acquisition, Conversion, Retention | Grow Your Shopify Store with DTC Marketing Tips with Steve Hutt, the host of eCommerce Fastlane – your go-to podcast for proven strategies and actionable insights to accelerate your Shopify store's growth. As a seasoned ecommerce entrepreneur, I'm passionate about empowering online retailers to boost traffic, conversions, and lifetime customer value. One reviewer described the show as having an "impressive level of content that is accessible for beginners, but even more rewarding for deep e-commerce experts who want to get into the weeds of marketing & operations and translate these strategies into actions." Since 2016, eCommerce Fastlane has been the pit-stop for Shopify entrepreneurs and marketers looking to thrive in the co...

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eCommerce Fastlane | Voice Is the New SMS for Shopify (Here’s Where It’s Already Working)

May 26, 2026

Season 9

Episode 463

00:21:32

eCommerce Fastlane

eCommerce Fastlane | Voice Is the New SMS for Shopify (Here's Where It's Already Working)

00:00 / 00:21:32

AI voice agents are recovering 35% of abandoned Shopify carts, and most operators haven’t noticed yet.

In this solo episode, Steve Hutt breaks down:

Why AI voice beats email recovery flows by 3x on abandoned carts (and the stage where it actually pays off)
How one Shopify brand cut $18K/month in support costs while CSAT jumped 22%
The storefront voice concierge small brands can use to sound like the founder at scale

Whether you’re doing $100K years or $10M+ on Shopify Plus, this episode gives you a 90-day test plan to pick your lane before voice becomes table stakes by 2028.

📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-463/

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🐦 Twitter: https://twitter.com/stevenhutt
💼 LinkedIn: https://www.linkedin.com/in/shutt/
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