The Ecommerce Playbook Podcast

Hosted ByTaylor Holiday & Richard Gaffin

2020 transformed the world of ecommerce forever. For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain. So how do you navigate this dangerous new reality? No matter how you do it, you’d better not do it alone. That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses. Whether you need a clear view on the macro issues affecting the world.


All Episodes

The Ecommerce Playbook | Five Black Fridays in One Week at Montana Knife Company

Brandon Horoho, co-founder and CMO of Montana Knife Company (MKC), joins Taylor Holiday live at Commerce Roundtable in San Diego to break down a Black Friday strategy built around...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Five Black Fridays in One Week at Montana Knife Company
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The Ecommerce Playbook | What iOS 27 Means for Meta Ads Before Black Friday

iOS 27 is raising questions about Meta ads tracking ahead of Black Friday and Cyber Monday. Tony Chopp and Steve Rekuc examine what changed, what CTC is seeing in...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | What iOS 27 Means for Meta Ads Before Black Friday
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The Ecommerce Playbook | Low LTV Doesn’t Have to Limit Your Ecommerce Growth

Profitable ecommerce growth gets harder when repeat purchases are limited. In his Commerce Roundtable San Diego keynote, Taylor Holiday examines how Skullcandy, The Normal Brand, and Spiral Bible are...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Low LTV Doesn’t Have to Limit Your Ecommerce Growth
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The Ecommerce Playbook | Is Your Black Friday Ad Spend Actually Driving More Sales

Black Friday ad spend can generate a different incremental return than it does during a typical sales period. Luke Austin, President of Common Thread Collective, joins Richard Gaffin to...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Is Your Black Friday Ad Spend Actually Driving More Sales
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The Ecommerce Playbook | Black Friday Strategy for the Power 30 Days of Q4

Luke Austin, President of Common Thread Collective, joins Richard Gaffin to explain how to keep shoppers engaged after your Black Friday sale goes live. They break down the Power...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Black Friday Strategy for the Power 30 Days of Q4
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The Ecommerce Playbook | The BFCM Prep Checklist: From Least to Most Impact

Joy Sharma, who leads CTC’s seven-figure service offering, joins Richard with one goal: give every 7-figure ecommerce brand a clear BFCM prep playbook before the season hits. They walk...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The BFCM Prep Checklist: From Least to Most Impact
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The Ecommerce Playbook | Skullcandy Is Building Black Friday Demand With TikTok Shop

By the time Black Friday arrives, Skullcandy wants customers ready to buy. Evin Catlett, Skullcandy’s Global VP of Ecommerce and Growth Marketing, joins Taylor Holiday live at Commerce Roundtable...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Skullcandy Is Building Black Friday Demand With TikTok Shop
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The Ecommerce Playbook | Turning Black Friday Shoppers Into Customers Who Stay

Justin Palmer, Founder & CEO of Home Life Brands, joins Taylor Holiday live at Commerce Roundtable in San Diego to discuss Black Friday customer retention and turning holiday shoppers...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Turning Black Friday Shoppers Into Customers Who Stay
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The Ecommerce Playbook | Your Black Friday Sale Doesn’t Need to Last All November

Kyle Yeoman, President of Groove Life, joins Taylor Holiday live at Commerce Roundtable in San Diego to explain why the brand is pulling back on discounts. With profits tripling,...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Your Black Friday Sale Doesn’t Need to Last All November
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The Ecommerce Playbook | The Video Volume Secret Behind Every Winning TikTok Shop Program

Tyler and Alex from TBAR just joined CTC — and in this episode, Shack sits down with them right after their first-ever stage presentation at Commerce Roundtable to break...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The Video Volume Secret Behind Every Winning TikTok Shop Program
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The Ecommerce Playbook | The Machine: How We Back-Check Every Q4 Plan Before BFCM

8 year CTC veteran Garrett Hord sits down with Randall to break down what separates the brands that crush Q4 from the ones that scramble. For many ecommerce brands,...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The Machine: How We Back-Check Every Q4 Plan Before BFCM
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The Ecommerce Playbook | We Acquired the Fastest-Growing TikTok Shop Agency.

CTC just acquired TBAR Partners — the fastest-growing TikTok Shop agency in the country. In this episode, Luke sits down with co-founders Tyler Brechbiel and Alex Rudolph to walk...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | We Acquired the Fastest-Growing TikTok Shop Agency.
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The Ecommerce Playbook | Why September Is the Most Important Month of Your Q4

Black Friday is not won in November. According to CTC data, brands that grow their active customer file by 10% or more this year have a 77% chance of...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Why September Is the Most Important Month of Your Q4
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The Ecommerce Playbook | The Supplement Industry Is Broken, Sports Cheating Is Rational, and Influence Is Misunderstood

Taylor and Andrew dig into three topics that have more in common than you think: why the supplement industry struggles to build real moats, whether the Dodgers and Clippers...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The Supplement Industry Is Broken, Sports Cheating Is Rational, and Influence Is Misunderstood
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The Ecommerce Playbook | The Re-Hire Nobody Saw Coming

One of CTC’s earliest hires just returned after years away. He left to build his own media agency, acquired a major email and retention agency, then co-founded a beverage...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The Re-Hire Nobody Saw Coming
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