The Ecommerce Playbook Podcast

Hosted ByTaylor Holiday & Richard Gaffin

2020 transformed the world of ecommerce forever. For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain. So how do you navigate this dangerous new reality? No matter how you do it, you’d better not do it alone. That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses. Whether you need a clear view on the macro issues affecting the world.


All Episodes

The Ecommerce Playbook | The Supplement Industry Is Broken, Sports Cheating Is Rational, and Influence Is Misunderstood

Taylor and Andrew dig into three topics that have more in common than you think: why the supplement industry struggles to build real moats, whether the Dodgers and Clippers...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The Supplement Industry Is Broken, Sports Cheating Is Rational, and Influence Is Misunderstood
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The Ecommerce Playbook | The Re-Hire Nobody Saw Coming

One of CTC’s earliest hires just returned after years away. He left to build his own media agency, acquired a major email and retention agency, then co-founded a beverage...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The Re-Hire Nobody Saw Coming
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The Ecommerce Playbook | The Service That Turned a Brand’s Worst Summer Into Its Best.

CTC’s Marketing Moments service is built to create new revenue spikes for 7-figure brands through structured offer testing, targeted landing pages, and high-volume creative. In this episode, host Richard...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The Service That Turned a Brand's Worst Summer Into Its Best.
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The Ecommerce Playbook | What a Profit Engineer Does Every Day at CTC

Most agencies promise results. Few can show you the system behind them. In this episode, Randall Thompson sits down with Jar, a Profit Engineer at CTC who previously built...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | What a Profit Engineer Does Every Day at CTC
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The Ecommerce Playbook | Why Your Email Strategy Is Not a Content Calendar

In this episode Luke breaks down the complete CTC email methodology as part of the Canon series. This is the framework CTC uses to build email programs that generate...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Why Your Email Strategy Is Not a Content Calendar
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The Ecommerce Playbook | Diversify Now: The 6-Week Q4 Window Closing Fast

Richard and Luke (newly promoted President at CTC) break down why channel diversification is no longer optional for 8-figure ecommerce brands heading into Q4 and what creative diversification actually...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Diversify Now: The 6-Week Q4 Window Closing Fast
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The Ecommerce Playbook | We Analyzed $1.5 Billion in Meta Spend. Here’s What We Found.

We connected Claude to our Statlas database and analyzed $1.5 billion in Meta spend across 320 accounts and $100 million in Google spend across 134 stores. The question: do...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | We Analyzed $1.5 Billion in Meta Spend. Here's What We Found.
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The Ecommerce Playbook | Ecommerce Growth With a Money-Back Guarantee

Our newest ecommerce growth offer comes with a money-back guarantee and a data advantage built in: visibility into what competitors in the same industry are actually bidding and converting...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Ecommerce Growth With a Money-Back Guarantee
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The Ecommerce Playbook | Ecommerce Growth: The 3-Pillar Framework We Use

Our President, Luke Austin, just got back from a 3-day fishing trip in Sitka, Alaska: 90 lbs of salmon, halibut, and black cod, with orcas circling the boat the...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Ecommerce Growth: The 3-Pillar Framework We Use
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The Ecommerce Playbook | Do This to Scale Your CPG Brand — Guaranteed

Joy Sharma, CTC’s Director of Accelerator, walks through a brand-new CPG growth offer backed by a 20% uplift guarantee — or your money back. The strategy combines hourly API-based...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Do This to Scale Your CPG Brand — Guaranteed
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The Ecommerce Playbook | Why 8-Figure Brands Waste Days Finger-Pointing When Results Miss (And the Fix)

When results miss at an 8-figure or 9-figure ecommerce brand, a familiar pattern kicks in. Someone asks “why did we miss?” There is no clear owner. Every team points...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Why 8-Figure Brands Waste Days Finger-Pointing When Results Miss (And the Fix)
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The Ecommerce Playbook | Taylor and Andrew Debate Cost Controls (We Ran the Numbers)

Taylor and Andrew Faris sit down to debate something every performance marketer has an opinion about but almost nobody has actually tested: do Meta cost controls deliver to the...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | Taylor and Andrew Debate Cost Controls (We Ran the Numbers)
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The Ecommerce Playbook | The Agency Model Is Broken. We Fixed It.

Taylor Holiday and Richard Gaffin break down the Prophit Engine, CTC’s system that combines a head of growth, Meta media buyer, and creative strategist into a single profit-engineered role...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The Agency Model Is Broken. We Fixed It.
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The Ecommerce Playbook | The Math Behind Creative Hits (With Real Spend Data)

Adrianne, VP of Performance Creative at CTC, breaks down the CTC Creative Strategy Canon,  the codified methodology behind how 7-figure to 9-figure ecommerce brands structure their creative programs to...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | The Math Behind Creative Hits (With Real Spend Data)
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The Ecommerce Playbook | D2C Brands Grew 15% in H1 (But At What Cost)

In this episode Richard and Steve break down H1 2026 performance data from across the CTC client portfolio, covering brand revenue growth, ad spend efficiency, incrementality testing results by...

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The Ecommerce Playbook Podcast
The Ecommerce Playbook Podcast
The Ecommerce Playbook | D2C Brands Grew 15% in H1 (But At What Cost)
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