eCommerce Master Plan

Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from.


All Episodes

eCommerce MasterPlan | 533: How Scott Leggo Balances Creativity and Business for Growth and 7-Digit Success

Scott Leggo is the Founder & Managing Director of Scott Leggo Gallery, sellers of premium quality Australian artworks and gifts. They sell via their Shopify store and real world...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 533: How Scott Leggo Balances Creativity and Business for Growth and 7-Digit Success
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eCommerce MasterPlan | 532: The Power of Purpose: How B Corp Values Fuel eCommerce Growth at Sarah Raven, with Ash Pallet

Ash Pallet has just finished 8 years as Senior Digital and eCommerce Manager at Sarah Raven, one of the UK’s largest gardening brands. It’s a B Corp, founded in...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 532: The Power of Purpose: How B Corp Values Fuel eCommerce Growth at Sarah Raven, with Ash Pallet
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eCommerce MasterPlan | 531: How Cooki Haircare Grew from 4 Sales a Day to $3M with Jaimee Vilela

Jaimee Vilela is the Managing Director and Owner at Cooki Haircare. A D2C solid shampoo bar brand selling via their Shopify store and Wholesale. Founded in 2020 they grew...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 531: How Cooki Haircare Grew from 4 Sales a Day to $3M with Jaimee Vilela
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eCommerce MasterPlan | 530: Doubling Down on Faire: Bare Kind’s Post-Spring Fair Strategy with Andrew Kemp

Andrew Kemp is the MD at Bare Kind, the animal saving bamboo sock company. Founded in 2017 and selling via Shopify and Faire they now do £700,000 a year,...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 530: Doubling Down on Faire: Bare Kind's Post-Spring Fair Strategy with Andrew Kemp
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eCommerce MasterPlan | 529: Building a $2M eCommerce Brand Through Community-Driven Marketing with My Little Moppet’s Hema Natesan

Hema Natesan is the Founder & CEO at My Little Moppet, a Shopify store that’s India’s number 1 destination for healthy kids food. With over 7,000 verified 5 star...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 529: Building a $2M eCommerce Brand Through Community-Driven Marketing with My Little Moppet's Hema Natesan
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eCommerce MasterPlan | 528: Why 2025 is the Year of Integration in eCommerce with Jim Herbert

Jim Herbert is the CEO at Patchworks, an eCommerce focused iPaaS who are all about helping you automate and streamline your data.    Jim joins us to share why...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 528: Why 2025 is the Year of Integration in eCommerce with Jim Herbert
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eCommerce MasterPlan | 527: Beyond 7 Figures: Building a High-Growth, High-Profit eCommerce Business with Jay O’Neill

Jay O’Neill is an in-house specialist at growing retailers through digital marketing, CRO, and tech stack optimisation. Here’s some of his achievements: scaled soak.com from £2 to £80million drove...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 527: Beyond 7 Figures: Building a High-Growth, High-Profit eCommerce Business with Jay O’Neill
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eCommerce MasterPlan | 526: Top Tip for eCommerce Growth in 2025 feat. 9 experts

Every January, we create an episode that serves as your comprehensive guide to achieving success in the year ahead.  We ask each of our guests “What’s your Top Tip...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 526: Top Tip for eCommerce Growth in 2025 feat. 9 experts
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eCommerce MasterPlan | 525: The Person in Personalisation: How to Humanize the eCommerce Customer Experience with author David Mannheim

David Mannheim is the author of “The Person in Personalisation: The Story Of How Marketing’s Most Treasured Possession Became Anything but Personal”. AND founder of Made With Intent.  Hit...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 525: The Person in Personalisation: How to Humanize the eCommerce Customer Experience with author David Mannheim
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eCommerce MasterPlan | 524: Why Focus is Wunderbrow’s Key Growth Strategy with Diego Mandelbaum

Diego Mandelbaum is the CEO at KF Beauty, a privately owned beauty company based in the UK, who own one of the most recognizable make-up brands launched in the...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 524: Why Focus is Wunderbrow’s Key Growth Strategy with Diego Mandelbaum
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eCommerce MasterPlan | 523: Sustainability Practices for Interiors Brands with Jules Haines and Mirry Christie from The Green Room

Mirry Christie is founder of sustainability consultancy B·ABLE and Jules Haines is the founder at award winning luxury interiors resale platform Haines. They both have STACKS of brand-side experience...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 523: Sustainability Practices for Interiors Brands with Jules Haines and Mirry Christie from The Green Room
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eCommerce MasterPlan | 522: How to Launch a New Product Range: Lessons from Beards & Daisies with Joy Young

Joy Young is the eCommerce and Marketing Manager at Beards & Daisies, sellers of plants and flowers. Founded in 2015, they now sell via their B2C Shopify store which...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 522: How to Launch a New Product Range: Lessons from Beards & Daisies with Joy Young
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eCommerce MasterPlan | 521: Industry West’s Journey to a 90% B2B Revenue Boost with Ian Leslie

Ian Leslie is the CMO at US B2B homewares brand Industry West. It all started with Industry West in 2010… now they have a Shopify store and B2B sales...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 521: Industry West’s Journey to a 90% B2B Revenue Boost with Ian Leslie
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eCommerce MasterPlan | 520: How Wild and Stone Achieved 7-Figure eCommerce Growth with Warren Jonas

Warren Jonas is the CEO and co-founder at Wild & Stone sellers of eco-friendly household products. Founded in 2018, the range now includes over 100 eco-friendly products which they...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 520: How Wild and Stone Achieved 7-Figure eCommerce Growth with Warren Jonas
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eCommerce MasterPlan | 519: Looking at Overstock Art’s journey to 7 figure sales with Amitai Sasson

Amitai Sasson is the VP of eCommerce at Overstock Art, an online art gallery selling reproductions of the great masters and original works. Founded in 2002, they now sell...

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 519: Looking at Overstock Art’s journey to 7 figure sales with Amitai Sasson
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