The Ecommerce Playbook Podcast

Hosted ByTaylor Holiday & Richard Gaffin

2020 transformed the world of ecommerce forever. For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain. So how do you navigate this dangerous new reality? No matter how you do it, you’d better not do it alone. That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses. Whether you need a clear view on the macro issues affecting the world.


All Episodes

The Ecommerce Playbook | Holiday SEO Tips for 2024: Maximize Organic Traffic and Revenue

Get ready for the holiday season with expert SEO insights designed to help you maximize organic traffic and boost revenue! In this episode Richard sits down with Travis Bichelle,...

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The Ecommerce Playbook | Truths We Learned from 67+ Eight Figure Brands That Actually Produced Profit in 2024

In 2024, working with over 67 eight-figure ecommerce brands gave us an insider view of what it really takes to produce sustainable profit in today’s competitive landscape. These brands...

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The Ecommerce Playbook | Transforming Company Culture: From Employee-Centric to Standards-Centric

In this episode, we look at the cultural transformation that took place at Common Thread Collective, shifting from an employee-centric approach to a standards-centric model. Join us as Taylor...

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The Ecommerce Playbook | Boost Your Holiday Sales with These Email and SMS Strategies

Looking to boost your holiday sales? In this episode, Richard and Tommy Lamb, Director of Email and SMS at Common Thread Collective, break down the key email and SMS...

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The Ecommerce Playbook | The Addiction to Growth: Why Entrepreneurs Avoid Paying Themselves

In this episode Richard and Taylor, dive deep into the often overlooked challenge of business goal setting and shareholder value. Why do so many entrepreneurs fail to pay themselves,...

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The Ecommerce Playbook | Maximizing Black Friday Sales: Data-Driven Discounting Strategies

In this episode, we’re diving deep into the latest Black Friday trends for 2024. Join Richard and Taylor as they break down the key data from our Black Friday/Cyber...

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The Ecommerce Playbook | What Founders Struggle With Most: Human Connection Over Data

In this episode, Richard and Taylor discuss one of the biggest challenges founders face: the balance between human connection and data driven decision making. While much of business focuses...

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The Ecommerce Playbook | Creative Strategy for the Holidays: Rollercoasters, Peaks, and Valleys

In this episode, Richard sits down with Aileen McKenna, Director of Creative Strategy and Performance, to discuss the ultimate creative strategy for the 2024 holiday season. Together, they break...

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The Ecommerce Playbook | August Insights & What to Expect for Q4: State of the Industry

In this month’s edition of the DTC Index, we take a comprehensive look at the state of ecommerce as we recap August’s performance and prepare for the crucial Q4...

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The Ecommerce Playbook | Building Trust and Authority: A Guide for Change Agents

In this episode, Richard and Taylor explore what it truly means to be a change agent within an organization. Drawing from their experiences at Common Thread Collective (CTC), they...

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The Ecommerce Playbook | Turn Your Accountant Into An Asset

In this episode, Richard and Taylor dive into a crucial yet often overlooked aspect of business success: the relationship between entrepreneurs and their accountants. Taylor shares insights from his...

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The Ecommerce Playbook | Meet CTC’s First AI Bot: A New Era in Ecommerce Creativity

This episode is unlike any other — we’re excited to introduce you to CTC’s first ever AI bot guest! Join Taylor as he sits down with Jacob Posel, who...

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The Ecommerce Playbook | 6 Essential Google Ads Strategies for a Profitable Holiday Season

Get ready for the holiday season with essential Google Ads strategies that will help you maximize your sales and profitability! In this episode, Richard is joined by Tony Chopp...

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The Ecommerce Playbook | How to De-Stress a Distressed Business

In this episode, Richard and Taylor discuss how to navigate the complexities of a distressed business. They dive into three critical steps for de-stressing a struggling business, from cutting...

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