Podcast: eCommerce Master Plan

Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for.

eCommerce MasterPlan | 549: Nip + Fab’s Secrets to Creating Profitable First Orders and Powerful Customer Personas in Beauty eCommerce

Frederica Watson is the Head of eCommerce at UK beauty brand Nip + Fab. Founded over 10 years ago, they sell via their Shopify store and wholesale, and the DTC eCommerce site has a 7-figure turnover.    Hit PLAY to hear:    💸 How Nip + Fab profits from the very first order (yes, really) …

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 549: Nip + Fab’s Secrets to Creating Profitable First Orders and Powerful Customer Personas in Beauty eCommerce
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eCommerce MasterPlan | 548: From Local Waste to John Lewis Shelves: The ReBorn Growth Story with Brian Walmsley

Brian Walmsley is the founder and CEO at ReBorn, the world’s first homewares brand made entirely from local waste. Founded in 2022 they now sell via wholesale, Amazon, and their Shopify store, and are doing £500,000 a year.    Hit PLAY to hear:    ♻️ How Brian turned local plastic waste into a £500K/year homewares…

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 548: From Local Waste to John Lewis Shelves: The ReBorn Growth Story with Brian Walmsley
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eCommerce MasterPlan | 547: What 10 Years of Hosting the eCommerce MasterPlan Podcast Taught Me with Chloë Thomas

What 10 Years of Hosting the eCommerce MasterPlan Podcast Taught Me with Chloë Thomas  Ten years. 100s of episodes. Thousands of insights. As host of the eCommerce MasterPlan Podcast, Chloë Thomas has spent a decade uncovering what really works in eCommerce — and what’s just hype. In this special 10-year anniversary AMA, Chloë fields listener…

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 547: What 10 Years of Hosting the eCommerce MasterPlan Podcast Taught Me with Chloë Thomas
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eCommerce MasterPlan | 546: Building a £20 Million Tea Brand: Customer Experience and Growth with Bird & Blends’ Mike Turner

Mike Turner is the founder and MD of Bird & Blend Tea Co. Developing, producing and selling the UK’s largest range of unique and exciting tea blends. Founded in 2012 Bird & Blend are on track to drive sales of £20million in the next year. They are selling internationally via their Shopify store, and via…

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 546: Building a £20 Million Tea Brand: Customer Experience and Growth with Bird & Blends' Mike Turner
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eCommerce MasterPlan | 545: From Lockdown Startup to Global Brand: The Possum Play Approach to eCommerce Expansion

Renee Cizel & Giorgia Rossi from Possum Play, sellers of the play sofa that transforms into 100s of different configurations! Founded in 2021 they now sell internationally via their 3 country specific Shopify stores, with 40,000 happy families loving the product already.    Hit PLAY to hear:    🎯 How Possum Play hit 40,000 customers…

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 545: From Lockdown Startup to Global Brand: The Possum Play Approach to eCommerce Expansion
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eCommerce MasterPlan | 544: How Asan Cup’s Social Sustainability Purpose Boosted eCommerce Sales with Ira Guha

Ira Guha is the founder at Asan Cup who are on a mission to eradicate period poverty and tampon waste with their innovative reusable menstrual cup. Designed and patented whilst Ira was a graduate student at Harvard, the business launched in 2021 and now serve around 10,000 customers a month via their Shopify site, Amazon…

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 544: How Asan Cup’s Social Sustainability Purpose Boosted eCommerce Sales with Ira Guha
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eCommerce MasterPlan | 543: Boost Conversions Without Killing Margins — Dan Bond of RevLifter Explains How

Dan Bond is the VP of Marketing at RevLifter, software that drives intelligent offers to boost your bottom line.  Dan joins us to reveal how smart, data-driven promotions can increase conversions, raise AOV, and protect your margins — all without blanket discounting.  If you’re tired of giving away profits and ready to make your offers…

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 543: Boost Conversions Without Killing Margins — Dan Bond of RevLifter Explains How
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eCommerce MasterPlan | 542: From Market Stall to 7-Figure Brand: How Mademoiselle Macaron Made eCommerce Work

Rachel Hanretty is the founder and CEO at Mademoiselle Macaron, sellers of handmade luxury French macarons. Rachel’s grown the business from a market stall in 2013 to a 7-figure business. They now sell via their Shopify store to both DTC and B2B customers, via marketplaces like Not on the High Street, and about 40% of…

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 542: From Market Stall to 7-Figure Brand: How Mademoiselle Macaron Made eCommerce Work
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eCommerce MasterPlan | 541: Ditching the Store: How Preston Zly Built a Thriving Online Luxury Brand with Johanna Preston

Johanna Preston is the co-founder and co-designer at Preston Zly, creators of beautiful, unique, and powerful footwear for women who embody these same qualities. They sell via their Shopify store and physical showroom. Founded over 20 years ago they now do around $350,000 a year.    Hit PLAY to hear:  How Johanna’s shift from retail…

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 541: Ditching the Store: How Preston Zly Built a Thriving Online Luxury Brand with Johanna Preston
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eCommerce MasterPlan | 540: From Physical Store to Online Focus: Neem London’s eCommerce Evolution with Nick Reed

Nick Reed is the founder of Neem London, a men’s fashion brand focused on making climate-conscious clothing. He also has a phenomenal background in men’s fashion buying – he was instrumental in taking Charles Tyrwhitt from £10m to £200m. He spent 4 years driving buying efficiency at Moss Bros. Neem London was founded in 2021,…

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eCommerce Master Plan
eCommerce Master Plan
eCommerce MasterPlan | 540: From Physical Store to Online Focus: Neem London's eCommerce Evolution with Nick Reed
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