The Ecommerce Playbook | CMOs: Stop Measuring, Start Creating Moments

In this solo episode of the Podcast, Taylor shares a powerful lesson from Cozy Earth’s CMO, who broke free from the measurement rabbit hole to create a viral TikTok challenge that earned 10M+ impressions over Memorial Day weekend.
If you’re a CMO, marketing leader, or operator stuck in the endless loop of attribution models and incrementality debates, this episode is your permission slip to zoom out. Taylor introduces the concept of “Best Available Truth”—a mindset shift that allows you to act with confidence even in the face of imperfect data.
Learn how Cozy Earth leveraged their team, their product, and a simple idea to generate massive reach, build community, and create a moment that cut through the noise—without obsessing over the perfect CAC.
What you’ll learn:
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Why chasing attribution perfection is a trap
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How to build a system that enables bold marketing ideas
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The behind-the-scenes of a 10M-view viral campaign
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What great CMOs do that no one else in the org can
Ready to stop measuring and start creating? Hit play and get inspired.
Show Notes:
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