eCommerce Conversations

Hosted ByEric Bandholz

Ecommerce Conversations is the long-running weekly podcast from Practical Ecommerce, hosted by ecommerce entrepreneur Eric Bandholz. •• Listen in as Eric interviews in-the-trenches founders and executives who address the essentials of launching, growing, and sustaining an online business. Hear their successes, mistakes, and plans — addressing customer acquisition, web traffic, marketing tactics, on-site conversion, shipping, favorite tools, funding, obstacles, and much more. •• New episodes every Friday.

Website Subscribe

eCommerce Conversations | I Built a Voice Bot for Customer Calls

October 30, 2026 eCommerce Conversations 00:32:26
eCommerce Conversations
eCommerce Conversations
eCommerce Conversations | I Built a Voice Bot for Customer Calls
Loading
/

Customer phone support has been a huge burden for Beardbrand, host Eric Bandholz's company, with its small staff. 

His solution was an AI voice bot, which he recently built in about a day. He used Grok Bot, xAI’s agent platform, and SpaceXAI’s Grok Voice API.

In this episode, he describes how he built the bot and his plans to test and improve it. He refers to his video at 

• https://www.practicalecommerce.com/i-built-a-voice-bot-for-customer-calls

******
Practical Ecommerce helps online merchants improve with expert articles, podcasts, and webinars. Founded in 2005, we're an independent publisher, unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com