Podcast: eCommerce Conversations

On-again, off-again tariffs have not lessened the opportunities for cross-border expansion. Global consumers still seek quality goods from trusted merchants. Yet success in international selling requires careful attention to fulfillment, customs, duties, and more. That's the role of Passport, the provider of cross-border logistics, localization, and support for ecommerce sellers. In this episode, Alex Yancher,…

eCommerce Conversations

eCommerce Conversations | Smarter Paths to Global Sales

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00:00 / 00:35:26

We've all heard the buzz surrounding agentic AI agents. What's missing for many of us is how they can help our business. What is an AI agent? Can it really perform tasks and get things done? In this episode, host Eric Bandholz asks those questions and more to Anthony DelPizzo. He is the head of…

eCommerce Conversations

eCommerce Conversations | Triple Whale's Moby AI Gets Things Done

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00:00 / 00:34:41

Throughout 2025, host Eric Bandholz has occasionally shared his experiences owning and operating Beardbrand, the direct-to-consumer brand he launched in 2014. He has addressed hiring, branding, profit-building, priority-setting, exiting, and overcoming a million-dollar loss. In this episode, he shares what he believes is the best bootstrapped ecommerce model and why others should consider it. For…

eCommerce Conversations

eCommerce Conversations | The Best Ecommerce Business Model

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00:00 / 00:29:56

Customer acquisition costs can ruin a business. Some merchants limit acquisition spend to the gross margin of the first sale. Others look to customers' lifetime value. Yet Taylor Holiday, CEO of the agency Common Thread Collective, profits from acquisition marketing. He calls it “negative CAC.” Taylor first appeared on the podcast in 2020. In this…

eCommerce Conversations

eCommerce Conversations | How to Achieve Negative CAC

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00:00 / 00:34:28

John Melizanis believes third-party logistics fees often produce surprise charges. Per-item pricing for picks, packs, and receiving can turn an anticipated $1 per order fee into $2.50 or more, he says. John is the co-founder of ShipDudes, a New Jersey-based 3PL launched in 2020. His company uses flat-rate pricing for pick-and-pack and warehousing, and no…

eCommerce Conversations

eCommerce Conversations | The No-Surprise 3PL Pricing Model

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00:00 / 00:38:22

Nate Lagos is vice president of marketing for Original Grain, a direct-to-consumer seller of luxury watches. He relies on Facebook advertising, but not for immediate customer acquisition. “Platforms such as Facebook are megaphones, not salespeople,” he says. In this episode, Nate shares his marketing origins, advertising tactics, influencer management, and more. For an edited and…

eCommerce Conversations

eCommerce Conversations | Facebook ‘Megaphone’ Powers D2C Watch Brand

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00:00 / 00:35:31

Ray Reddy is a two-time mobile commerce entrepreneur, a Google veteran, and, now, the head of Shopify POS, the company's in-store platform. He says the future of retail is location-agnostic, where shoppers can easily move from online to brick-and-mortar without losing account details, order history, and shipping info. That, he says, is the path of…

eCommerce Conversations

eCommerce Conversations | Shopify POS Exec on Future of Retail

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00:00 / 00:34:58

This year host Eric Bandholz has sprinkled occasional episodes with real-life master classes from Beardbrand, his company. To date he's addressed hiring, branding, profit-building, priority-setting, and exiting. For this installment, he shares Beardbrand’s experience of losing nearly $1 million across 2023 and 2024. It got bad. Cash levels dropped to where they were in year…

eCommerce Conversations

eCommerce Conversations | How to Survive a Million-Dollar Loss

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00:00 / 00:32:20

Next-gen health and wellness is an apt description of MNLY. Luke Hartelust launched the platform in 2021, pronouncing it “Manly,” and then pivoted twice while remaining focused on modern care for men. The current version combines AI with home-based testing, diagnoses, and nutrition. Customers pay an upfront fee and a monthly subscription afterward. In this…

eCommerce Conversations

eCommerce Conversations | MNLY’s At-Home AI Powers Men’s Health

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00:00 / 00:43:20

Shakil Prasla once owned 12 ecommerce consumer brands generating $50 million in combined annual revenue with 50 employees. But he grew wary of the fluctuating revenue and non-stop marketing, so he pivoted during Covid to wholesale personal protective equipment. That's when he and I last spoke. The PPE business, Gloves.com, had misgauged demand and lost,…

eCommerce Conversations

eCommerce Conversations | Ecommerce to Real Estate: An Owner's Story

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00:00 / 00:31:19