Commerce Famous is a bi-weekly podcast series seeking to bring clarity and objectivity into the commerce platform space. In every episode, open commerce evangelist and podcast host Ben Marks is joined by guests who live and breathe ecommerce and retail and are therefore uniquely able to offer well respected and at times controversial insights, drawing on decades of experience. While their names and faces might not be recognized on the street, each guest is, in their own right, “famous for commerce”, or: Commerce Famous.
Host Jason Nyhus sat down with Brendan Cameron from Americaneagle.com at Shoptoberfest in Brooklyn, NY to discuss some of his personal experiences in commerce over the years. Tune in to listen as they dig into some of Brendan’s strategies to be omnipresent in the B2B commerce community.
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Host Jason Nyhus catches up with the esteemed ecommerce and payments legend Brent Bellm with a talk about how he led the BIG growth of BigCommerce, BIG IPOs, and BIG payments innovation. Sharing lessons learned and the payments evolution in ecommerce, they discuss Brent’s many successful IPOs, achieving market disruption and rapid growth through payments innovation.
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In this episode, host Gretchen Staubly talks to Mike Matker, CEO of SiteVibes. Tune in as they discuss Mike’s career and passion for continued innovation in customer loyalty strategies and connected technology ecosystems. From personalized experiences to building brand affinity with loyalty programs, they explore the art and science of building customer loyalty in today’s competitive market — focused on centralized customer data insights through a connected tech stack and how SiteVibes helps brands evolve and innovate with technology to increase customer retention, advocacy, and increase order value.
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Join Jason Nyhus in this episode of “Commerce Famous” as he sits down with Andy Hoar, a renowned figure in B2B ecommerce. Discover Andy’s journey from economic consulting to becoming a pivotal voice in ecommerce. They delve into the evolution of the industry, the importance of market signals, and the unique challenges and opportunities within the B2B space. Tune in for a deep dive into the world of B2B commerce and the underserved mid-market, as Andy shares insights on his newly released Paradigm B2B analysis of the leading platforms, and the role of Agentic AI in shaping the future of commerce.
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Season 3 kicks off with Jason Nyhus hosting guests Paul Briscoe from Human Element and Arvind Rapaka from Webscale. Tune in as they talk about their professional journey, the evolution of AI, the impact AI is having on Agentic Commerce and exciting innovation that is transforming the future of shopping experiences.
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In this final episode of Season 2, Ben and Jason discuss their personal journey — from when they met to what is next on the horizon as Ben moves on and starts his new business venture. Tune in to hear their candid conversation as they reflect on their experiences together over the years, and the transition to a new chapter.
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In this conversation, Carrie Weidenbach (co-founder and COO of Aysnd) and Ben Marks discuss the complexities of headless implementations in e-commerce, particularly in B2B contexts. They explore the challenges of revenue sharing models, the transformative success of B2B e-commerce, and the importance of navigating regulatory challenges. Carrie shares insights on the founding of Aysnd, emphasizing a conscious approach to commerce that prioritizes customer needs and data integrity. The discussion also highlights the significance of authenticity in content creation and the evolving landscape of brand value. Finally, they delve into the importance of choosing the right e-commerce platform that offers flexibility and risk management.
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In this episode of Commerce Famous, host Ben Marks engages with Sander Mangel and Dennis Höting from Shopware to discuss the evolution of the Shopware Community Hub. They explore the importance of community engagement, the development journey of the hub, and the commitment to providing quality educational content. The conversation highlights the significance of building connections within the open-source ecosystem and the value of shared knowledge and expertise among community members. In this conversation, the speakers discuss the importance of interaction within a community hub, emphasizing the value of contributions and recognition. They explore the balance between intrinsic and extrinsic motivation, highlighting how different individuals are driven by various factors. The discussion also covers the development of a community hub aimed at fostering engagement and collaboration, as well as the significance of learning pathways and community contributions. Finally, they share their aspirations for the future of the community hub and the impact it can have on its users.
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In this episode of Commerce Famous, host Ben Marks interviews Jason Young, founder of Ballistic Agency, who shares his unique journey from seminary to the e-commerce world, particularly focusing on the firearms industry. They discuss the challenges and opportunities within this niche market, the importance of building relationships, and the evolving landscape of e-commerce technology.
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Aaand we’re back from the end of year break! In this episode of Commerce Famous, host Ben Marks interviews Margaux Mengebier, Director of CX & Marketing Strategy at West Monroe, who shares her extensive experience in digital transformation and customer experience. They discuss the evolution of customer interactions with brands, the importance of data and analytics, and the impact of AI on business strategies.
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