eCommerce Evolution

Hosted ByBrett Curry

eCommerce Evolution is hosted by Brett Curry, CEO of OMG Commerce. Tune in for fresh interviews with the merchants, vendors, and experts shaping the eCommerce industry. We take an in-depth look at what's new and what's next in eCommerce.

eCommerce Evolution | 334: 7 Habits of Great Brands: Make 2026 Your Best Yet

eCommerce Evolution Podcast
eCommerce Evolution Podcast
eCommerce Evolution | 334: 7 Habits of Great Brands: Make 2026 Your Best Yet
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In this episode, host Brett Curry discusses seven essential habits that successful brands adopt, which struggling brands often overlook. He dives deep into the importance of measuring actionable metrics, respecting momentum in business growth, balancing brand and performance marketing, and understanding the dynamics of demand generation versus demand capture. Listen in and discover the timeless principles of marketing that remain relevant in today’s fast-paced environment. An episode packed with actionable insights to enhance your e-commerce strategies for 2026.

Sponsored by OMG Commerce – go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!

Chapters:

(00:00) Intro

(03:08) Measuring Actionable Metrics

(07:55) The Importance of Momentum in Business

(11:00) Balancing Brand and Performance

(14:47) Demand Capture vs. Demand Generation

(17:24) Recover hidden Amazon revenue with Threecolts

(18:20) Incrementality in Marketing Measurement

(23:34) Creative Rhythms and Diversity

(26:56) Timeless Marketing Principles for Modern Success

(31:55) We Want to Help You Grow

Connect With Brett:

  1. LinkedIn: https://www.linkedin.com/in/thebrettcurry/
  2. YouTube: https://www.youtube.com/@omgcommerce
  3. Website: https://www.omgcommerce.com/
  4. Request a Free Strategy Session: https://www.omgcommerce.com/contact

Relevant Links:

  1. Join us in LA for Scale with YouTube Ads Live: omgcommerce.com/laevent
  2. Sponsor Offer | Threecolts: https://threecolts.com

Past guests on eCommerce Evolution include Ezra Firestone, Steve Chou, Drew Sanocki, Jacques Spitzer, Jeremy Horowitz, Ryan Moran, Sean Frank, Andrew Youderian, Ryan McKenzie, Joseph Wilkins, Cody Wittick, Miki Agrawal, Justin Brooke, Nish Samantray, Kurt Elster, John Parkes, Chris Mercer, Rabah Rahil, Bear Handlon, JC Hite, Frederick Vallaeys, Preston Rutherford, Anthony Mink, Bill D’Allessandro, Stephane Colleu, Jeff Oxford, Bryan Porter and more

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Hey there. Thanks for tuning into
the E-Commerce Evolution podcast.

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We want to take just a minute and tell
you a little bit about my agency OMG

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Commerce. Now we work with some of your
favorite eight and nine figure DTC and

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omnichannel brands.

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And our specialty is profitable scale.

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We love taking great brands and
amplifying their growth profitably.

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We’ve helped a number of brands go from
zero on YouTube to spending as much as a

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million dollars in 90 days
while hitting a CAC or

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CPA target.

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We’ve also helped multiple brands
launch on Amazon or just add

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scale to Amazon.

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We took Boom Beauty from zero to
almost $6 million in sales their

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first 12 months on Amazon.

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So if you’re not satisfied with
your current level of growth,

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if you’re looking to diversify channels,

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maybe you’re a little too dependent
on meta and you want to add YouTube or

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you’re not pleased with
your Amazon growth,

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then we need to chat.
So visit

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us omgcommerce.com, click
the Let’s Talk button.

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We’d love to schedule a complimentary
strategy session with you.

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And with that back to the show.

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Well hello and welcome to another edition
of the E-Commerce Evolution podcast.

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I’m your host, Brett
Curry, CEO of OMG Commerce,

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and today is a unique episode.
I’m flying solo on this episode,

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and I thought this would be important
to kick off 2026 by talking about

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seven habits that the best brands adopt

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that struggling brands do not.

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And so if you want to make
this your best year yet,

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which I think everything’s going to line
up this year to make it possible for

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this to be your best year, yet,

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you need these habits in your business.
And here’s what’s interesting.

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As an agency, we were with a lot
of eight and nine figure brands.

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We partnered with brands
like Native and Mando,

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dude Wipes and Jones Row
Beauty and Crumble Cookie
and a bunch of others. And we

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just get to see the way a
lot of great brands operate.

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We get to watch tens of millions
in spend through various

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MTA platforms and in platform and
where we’re strategizing and measuring.

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And so we have a very unique perspective
as an agency at OM OMG Commerce.

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And so I want to share with you what I
believe you need to do to make this the

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best year yet. I love
the book Atomic Habits.

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I fully believe what James Clear says
that you don’t rise to the level of your

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goals, you fall to the level
of your systems. And really,

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systems is just another word for habits.

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And then I’ve also heard another
quote recently that I love,

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and this is one that I’ve had to apply
to OMG to my own business, my own life.

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It’s, Hey,

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your current system is perfectly
designed to get the results you’re

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getting right now.
So don’t like your results,

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change your system or change your
habits. So I’ve got seven of them.

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Let’s get after it. First
one, the best brands.

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They measure only what’s actionable.

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You can always tell if there’s someone
kind of new to digital marketing,

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new to Google Ads or new to Meta or just
new to DTC because they’re just going

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to puke up information.
They put together a deck,

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it’s going to be loaded
with every metric possible.

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You have a discussion with them,

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they’re going to talk about all kinds
of stuff and a lot of it just does not

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matter. However, the best
strategists, best agencies,

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best brands,

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they know the numbers that matter and
those numbers are the ones that are

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actionable. Now, I like having more data.

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I think having more data can be good,

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but only if you know what to do with it.
And I think only if you go into

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building a dashboard or running a meeting
or building a deck with the idea of

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here’s what we’re going
to do based on this data.

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So I’ll give you three questions
that I really like before

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starting some new initiatives, some
new marketing or growth initiative.

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And this will help you
measure what’s actionable.

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So we get the privilege of working with
some pretty big brands who haven’t run

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YouTube, right? We’re known as a
YouTube agency. We do more than that,

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but that’s what we’re known for.

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And so there were some pretty big brands
that have never been able to crack the

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code on YouTube and we
help them scale on YouTube.

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A few of the questions we ask ourselves
and then we discuss with the brand

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before we launch are these. So one,

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what do I expect to see?
So week one, month one,

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month two, as we start to
scale, what do I expect to see?

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What metrics do I expect
to be able to get an early

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read on? And when I do,
what does that mean?

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So what do I expect to see?

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When do I expect to see it?

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And then if what I see is better
than or worse than what I expected,

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what am I going to do?

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And so thinking this through
ahead of time is critical.

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Otherwise you get a few weeks into a new
initiative or a new campaign or a new

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channel and you’re like, well,
here’s the data. I dunno,

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let’s keep going, I guess.

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And so a few things we’d want
to look at as an example.

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So lemme just break down
YouTube for you a little bit.

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We have different benchmarks we like
to look at for a variety of metrics,

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but a few of them are view, rate
and click through right now,

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these numbers don’t really matter
in the sense that all I want is

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sales, right? I want incremental
new sales, I want new customers.

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I want this channel to grow my business
to drive new demand, things like that.

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But all of these numbers
have a meaning and can

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then inform an action.

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So I’ve got different benchmarks I want
to see as far as view rate goes across

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different placements,

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whether that ads running on TV or shorts
or mobile nons shorts or tablets or

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desktop or whatever. I know what
I’m expecting based on a category,

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based on a type of ad. If it’s lower
than that, I’m going to say, Hey,

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I don’t like the targeting. We’re
speaking to the wrong people. Or two,

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maybe I don’t like the hook of this ad
or this ad isn’t as good as we thought

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because the numbers are showing
it. So if we see these numbers,

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here’s what we’re going to do.

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We’re going to tweak the audience and
then we’re going to go back to the drawing

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board a little bit or tweak the ad.
So this is what I expect,

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when will I expect to see it? And then
what action am I taking because of that?

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Another just quick nerdy
thing that’s YouTube related,

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but this applies to really any area of
business. Looking at numbers like this,

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inside of YouTube,

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we see things that are called
engaged click conversions and

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engaged view conversions.

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So conversions that are click-based
versus conversions that are more engaged

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view based.

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Well that breakdown or
that composition can change

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over time. Where some campaigns are
driving a lot of click conversions,

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some campaigns driving a lot
of view conversions. Well,

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I want to come into a campaign saying
this is what I expect it to be.

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If it’s say more view based and less

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click-based,

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then I’m going to have to look at
my in platform numbers differently.

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I’m going to have to look at my triple
whale or north view numbers a little bit

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differently. So this is what I
expect, but then based on what I see,

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here’s how I’m going to look at
this a little bit differently.

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These are the actions I’m going to take.

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So I believe every
internal marketing meeting,

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every agency update,

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every meeting you have with
yourself looking at something is,

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here’s what I expect. Here’s
when I would expect it.

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Here are the actions I’m
going to take when I see this.

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So measure only what’s actionable.
That’s habit number one.

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Habit number two, the best
brands respect momentum,

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right?

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Little actions today compound and
we’ll make a difference in Q2,

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Q3, Q4, and next year. It
was really interesting.

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We managed a ton of
spend this past holiday,

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black Friday, cyber Monday was
really great for most brands.

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What’s interesting is those that crush
and we had some big brands who were up

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over a hundred percent year over year
for Black Friday Cyber Monday. All of the

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brands that did well also
had very strong Q2 and Q3

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numbers.

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There was a couple of brands that did
not hit their numbers for holiday,

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they were struggling. And you know what?

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Those brands had been struggling all
year. Maybe it was inventory related,

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maybe there were some measurement issues,

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maybe there were some other
underlying factors in the business,

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but it was a reminder to me,

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you can’t just flip a switch and
suddenly crush it as a brand.

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Momentum matters. So I was just
looking at this for a brand recently.

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They came to us and said, Hey, our
return customer numbers are down.

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And we got looking a little
closer and we’re like, yeah,

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you missed your new customer
number for three or four

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months in a row.

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And so return customer numbers are
predicated on those new customer numbers.

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And so we’ve got to build that momentum.
You can’t just survive off of

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efficiencies with return customers.

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You have to be driving new customers.

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You can’t just let things run
in platform and then expect

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to see improvements on search
and shopping and with your

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meta retargeting if you are not doing
the little things day in and day out.

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And so making little tweaks,
little adjustments, 1%
improvements here or there,

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stack those up over the course of a
month and over the course of a year

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and you are dramatically better
than you were before. Again,

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that’s kind of a principle of atomic
habits. I get 1% better every day.

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I’m actually 360% better at
the end of the year than if I

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just wait and try to make big
sweeping changes in one fell swoop.

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And so that totally
applies to ad channels and

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everything else.

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And so another thing I would look at
is we see this all the time inside of,

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we manage a lot of Google ad
accounts and we’ll see man,

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branded search really took
a dive this month. And just

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side note, I don’t think branded
search paid search is very incremental.

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I think you should really limit
it, and there’s ways to do that,

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but it’s still something that you want
to measure whether you’re paying for it,

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it’s all organic. Usually though,
if branded search is down,

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it’s because meta is down
or YouTube is down or TV is

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down.

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So we have to respect
momentum and know that

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momentum is built over time.
If you want a great q4,

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a great holiday in 2026,
that starts right now.

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Habit number three, the best brands,

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they have the right mix of brand plus

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performance.

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One of the trends I’m seeing and I’m
hearing from some of our best clients is,

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Hey, they’re investing in organic social,

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they’re investing in some organic
reach. They want to build their brand.

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And if you think about
brand, what is that? Right?

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That’s its personality,
its style, its positioning,

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and one of my favorite definitions for
positioning is what the product does

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and who it’s for.

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So Tylenol is this is like the any,

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it’s the headache medicine
really for everybody. Advil,

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it’s the aches and pain
medication really, again,

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for anybody who is Nike.

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Nike is the performance
footwear, athleisure,

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whatever for athletes, people that play,

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it’s for athletes, right? I’m
wearing OnCloud shoes right now.

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I love OnCloud shoes. I don’t really
know how they want to position it,

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but as I observe people that
are wearing on clouds, I’m like,

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this is kind of position for people
over 40 that probably have pain in their

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knees and they’re wearing on clouds.

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I don’t think that’s actually on
clouds positioning. I just see that.

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Or people that are in the
nursing profession or on
their feet all the time or

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whatever.
What is your brand or positioning?

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I’m a believer that brand
is the ultimate moat.

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It’s the hardest thing to duplicate.
It’s the hardest thing to recreate.

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It’s why I’m not bullish
on pure Chinese sellers of

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stuff on Amazon. I’m
very bullish on brands.

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So build a brand, but brand
can be a little bit squishy.

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I can be a little bit
squishy and hard to measure.

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And so getting the right mix
of brand plus performance,

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and we see this now and we have the
privilege of working with native deodorant

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as an example, working with
Moise Ali, the founder,

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all the way through the exit with p and
g and then in part of the p and g for

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five years. And so I got
to see it firsthand there.

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I think some people look at the
bigger companies and they say, oh,

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well they’re just worried about brand.
That’s all they care about. No, no, no.

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They’re measuring all kinds
of stuff. Very sophisticated.

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We helped native grow in retail store.

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There’s some really sophisticated
ways to measure that.

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But what the bigger brands know is
that running top of funnel and building

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brand demand can be extremely profitable.

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But on the performance side, we know
that we have to measure everything.

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Everything we do has
to be held accountable.

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My YouTube ad has to be accountable.

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All of my meta ads have to be accountable
if I test connect the TV or if I’m

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running Apple 11, all of
it has to be accountable,

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but it’s all measured a
little bit differently.

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I’m going to measure my YouTube a
little bit differently than I measure my

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Google shopping.

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I’m going to measure my prospecting meta
differently than I’m going to measure

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my retargeting meta and I’m
going to measure all that
differently than I measure

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my app.
Love it.

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And so having the right mix of brand

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plus performance is incredibly valuable.

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I heard on one of my favorite
podcasts, marketing Operators podcast,

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shout out to the Connors and Cody,
Connor McDonald and Cody pla.

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They were talking about,
Hey, I think brand spend,

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you should be able to put
it on the balance sheet,

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capitalize that because it’s valuable.
It’s like building a location. Really,

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you can’t do that, but
it kind of makes sense.

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Spending and investing in brand pays
dividends for a long, long time.

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But the best brands,

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the top brands get the right
of brand plus performance.

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You need to think that in

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habit number four related,
but the best brands,

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they get the right capture
and demand generation.

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And so this is the world we’ve
lived in for a long time,

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being a Google and a YouTube
shop and an Amazon shop,

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is that there’s a lot of activity,

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a lot of growth to be had across most
verticals by just capturing existing

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demand,

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right? We’re consulting right now with
a very large auto parts manufacturer,

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and we’ve assessed their
business right on audit,

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and we believe we can grow them
tremendously by a few multiples

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just by leaning into demand capture
on Amazon. So we’re going to do it,

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but throw in some demand
generation there and you’ve

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got a real winning formula.

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So this mix of demand capture
and demand generation,

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it does vary based on your
product. So boom by Cindy Joseph,

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longtime client, shout
out to or Firestone, we’ve
managed their Google YouTube,

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I think for nine years, 10
years, something like that,

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maybe a little bit longer.
Helped them launch on Amazon.

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They went from zero to 6 million a
year their first year on Amazon when we

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launched them.

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But this is one of those brands that’s
interesting in that in the early days,

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nobody was looking for age cosmetics.
That was not a search term.

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They kind of invented it, so
nobody was looking for that.

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So everything really had to be very
top of funnel or bottom of funnel.

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There’s really no mid funnel because
there wasn’t existing demand for their

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product. Now over time,
they’ve created this category.

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Now a lot of skincare companies are
talking about age and things like that,

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and so now there is kind of a mid funnel
and there is some existing demand that

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other people are creating that boom can
go and capture. But in the early days,

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it was all demand gen and a little bit
of bottom of funnel demand capture with

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auto parts.

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There’s a whole lot of demand capture
right there in the middle of the funnel

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00:16:40,220 –> 00:16:44,270
that you can just go get and you’ll still
do better to run some top of funnel,

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some demand gen as well.
So the best brands get the right mix.

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What does that look like?

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What should that look like for you and
where are you missing opportunities?

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We see this all the time, again,

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because of the nature of our agency where
someone’s smashing it on meta and we

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help with meta as well, but
they’re smashing it on meta,

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00:17:02,420 –> 00:17:06,620
but they’ve ignored non-brand
search. Well for certain categories,

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00:17:06,740 –> 00:17:10,670
a ton of categories, even vitamins
to auto, parts to apparel.

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People are searching for stuff on
Google and you need to get your products

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00:17:15,260 –> 00:17:20,060
there. And so getting the right mix of
demand capture and demand generation,

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00:17:20,420 –> 00:17:23,780
that’s what great brands do.
That’s what you need to do as well.

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00:17:24,200 –> 00:17:27,920
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305
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Next, once. This is habit number five,

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00:18:23,160 –> 00:18:27,960
the best brands they measure
and calibrate based on

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00:18:27,960 –> 00:18:32,310
incrementality. So really important,
I love multitouch attribution tools.

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00:18:32,460 –> 00:18:35,910
We have clients on Trip Whale,
north Beam and others. I love them.

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00:18:35,910 –> 00:18:40,710
They can be quite valuable connecting
data from Shopify and all the platforms

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and kind of creating their spin
on what they think is happening.

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00:18:44,940 –> 00:18:49,170
So it’s still very reliant on
click-based data, which yeah,

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00:18:49,230 –> 00:18:52,530
mms, like prescient and many others.

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Media mix modeling tools or marketing
mix modeling tools. I love these.

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00:18:56,610 –> 00:18:58,260
These are correlation based.

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00:18:58,260 –> 00:19:02,580
So when spend on certain
platforms goes up or down,

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00:19:02,580 –> 00:19:07,020
what does that do to total sales?
And with that, you can look at, hey,

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00:19:07,020 –> 00:19:10,980
which of my optimal marketing mix be
and is this channel actually driving

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00:19:10,980 –> 00:19:12,780
performance or not? We’ve seen this a lot.

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00:19:12,840 –> 00:19:17,370
Where can we help brands launch on
YouTube or grow on YouTube where man,

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00:19:17,370 –> 00:19:20,010
as YouTube grows, tools
like Presant will say, whoa,

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00:19:21,090 –> 00:19:25,770
something going on here because
a sales move is happening

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00:19:26,040 –> 00:19:29,190
when we spend more on
YouTube. But here’s the deal.

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00:19:29,520 –> 00:19:33,510
All of that needs to be calibrated
with incrementality tests, right?

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00:19:33,510 –> 00:19:36,360
So how are we pressure testing that?

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00:19:36,930 –> 00:19:41,760
How are we sanity checking
that and getting a good read
on whether we’re looking

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00:19:41,760 –> 00:19:45,720
mostly in platform or we’re looking
at an MTA like triple or North Beam or

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00:19:45,720 –> 00:19:50,700
whether we’re using a an MM M tool.
Are we calibrating that

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00:19:50,730 –> 00:19:55,590
with incrementality? Now, house
Analytics gold standard for sure.

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00:19:55,590 –> 00:19:57,720
We’ve had the privilege of working
with House on a number of brands,

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00:19:58,050 –> 00:19:59,220
love looking at those reports.

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00:19:59,460 –> 00:20:00,960
Highly actionable if you
know what you’re looking at.

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00:20:02,340 –> 00:20:03,840
But there’s also other places to start.

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00:20:04,230 –> 00:20:07,500
And so this is something that Google’s
leaning into. Meta is leaning into,

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00:20:07,500 –> 00:20:09,440
I think for this year, they’re
going to lean more into it.

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00:20:09,440 –> 00:20:11,550
I think it’s going to
become more table stakes.

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00:20:11,550 –> 00:20:14,670
I think all good brands are going to
be measuring incrementality at least in

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00:20:14,670 –> 00:20:17,130
platform if they’re not doing something
like House or something more advanced.

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00:20:17,790 –> 00:20:22,080
But we see on the Google side as an
example is they’ve got a couple of tools,

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00:20:22,140 –> 00:20:25,050
but one is called conversion lift.

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00:20:25,410 –> 00:20:30,000
And this is similar to what a house
does. House does. Geo holdouts.

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00:20:30,360 –> 00:20:31,860
Hey, this part of the country,

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00:20:31,860 –> 00:20:34,770
we’re going to run YouTube ads in it.
This other part of the country we’re not

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00:20:34,770 –> 00:20:37,860
going to run YouTube ads
in, but everything else is
going to remain constant.

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00:20:38,280 –> 00:20:41,550
We’re going to measure sales over
the course of two weeks, four weeks,

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00:20:41,550 –> 00:20:43,710
six weeks, plus a post treatment window.

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00:20:43,710 –> 00:20:46,950
And then we’re going to see
how incremental was YouTube,

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00:20:47,170 –> 00:20:50,890
how many more sales did we get in these
treatment markets or test markets versus

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00:20:50,890 –> 00:20:55,210
the control? And that’s going to give us
some data on how incremental was this?

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00:20:55,780 –> 00:20:59,410
Well, the cool thing is now Google
and Meta will do this for you.

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00:20:59,770 –> 00:21:03,580
You got to set it up, but they can do
holdouts or what’s called user holdouts.

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00:21:03,580 –> 00:21:07,540
So what’s cool about a user holdout is
basically what Google or Meta would be

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00:21:07,540 –> 00:21:08,770
saying is, Hey,

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00:21:08,830 –> 00:21:13,660
this is the universe of an audience
that is eligible to see your

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00:21:13,660 –> 00:21:13,990
ad,

355
00:21:13,990 –> 00:21:18,070
meaning they fit your targeting and your
parameters and your campaign settings.

356
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So this is a group of people
that could see your ad.

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We’re going to hold out a portion of them
and they won’t see the ad and the rest

358
00:21:24,280 –> 00:21:26,800
will. And then we’re going to
measure what is the difference,

359
00:21:26,800 –> 00:21:31,450
what’s the difference or the delta
between those exposed to the ad and those

360
00:21:31,450 –> 00:21:32,620
not exposed to the ad.

361
00:21:33,010 –> 00:21:37,060
We did this for a large
home product brand recently,

362
00:21:37,510 –> 00:21:39,970
and it was fascinating.

363
00:21:40,660 –> 00:21:45,310
What we saw actually was the results
when they did the holdout tests

364
00:21:46,120 –> 00:21:49,180
were better for YouTube
than even in platform.

365
00:21:49,480 –> 00:21:53,170
And we were able to see kind of the
incremental lift in conversions,

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purchase conversions, and add to car
conversions and overall roas and stuff.

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It just gave a lot of confidence. It was
like, Hey, we were seeing good things.

368
00:21:59,530 –> 00:22:03,100
We were seeing traffic increase, we’re
seeing all these positive things.

369
00:22:03,100 –> 00:22:08,050
We saw conversions in platform. But one
thing that happens now is even if you’re

370
00:22:08,230 –> 00:22:11,980
excluding past customers and you’re
excluding visitors even getting really

371
00:22:12,790 –> 00:22:16,810
restrictive on your exclusions, previous
customers are just going to sneak in.

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They’re just going to sneak in there.

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And so we want to run these incrementality
studies to understand truly how

374
00:22:21,820 –> 00:22:23,830
incremental was this campaign?

375
00:22:24,130 –> 00:22:28,450
You can do the same thing with meta
now and run incrementality studies,

376
00:22:28,450 –> 00:22:32,380
and eventually we’re going to be able
to optimize for incrementality and some

377
00:22:32,380 –> 00:22:35,650
really cool things like
that. And so the best brands,

378
00:22:35,920 –> 00:22:40,240
they’re continuously testing
incrementality because we’ve also seen,

379
00:22:40,360 –> 00:22:45,190
and we’ve seen this with big brands
where they’ll run an incrementality test

380
00:22:45,190 –> 00:22:49,630
for connected TV or for YouTube
and they’ll do it through a

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00:22:50,530 –> 00:22:53,740
non-peak part of the year. They’ll
get an incrementality read,

382
00:22:54,100 –> 00:22:57,760
they’ll do another incrementality read
during a sale period or during a holiday,

383
00:22:58,210 –> 00:23:01,420
and they may get a much different read.
There’s a lot of noise and a lot of

384
00:23:02,110 –> 00:23:06,310
stuff going on during holiday especially,
but also during other sales periods.

385
00:23:06,310 –> 00:23:10,630
And so you’ve got to be continuously
looking at incrementality,

386
00:23:11,140 –> 00:23:12,880
understanding how
incremental is a channel,

387
00:23:13,090 –> 00:23:15,040
how incremental are different
offers or different ads,

388
00:23:15,040 –> 00:23:17,350
and how incremental is it at a set spend,

389
00:23:17,500 –> 00:23:20,440
because we may find that at a certain
spend, it’s highly incremental.

390
00:23:20,440 –> 00:23:23,050
You go too far beyond that and
it becomes less incremental.

391
00:23:23,350 –> 00:23:26,200
And so the best brands as a habit,

392
00:23:26,770 –> 00:23:31,090
they’re measuring and
calibrating for incrementality.

393
00:23:31,090 –> 00:23:34,360
Make this the year you get
serious about incrementality.

394
00:23:34,630 –> 00:23:36,880
Habit number six,

395
00:23:36,880 –> 00:23:41,230
the best brands they master
creative rhythms and creative

396
00:23:41,230 –> 00:23:42,010
diversity.

397
00:23:42,010 –> 00:23:46,910
And so this is something that we
lean into a lot as an everyone knows

398
00:23:46,910 –> 00:23:48,440
that creative is the biggest lever.

399
00:23:48,440 –> 00:23:53,390
You’ll win or die as an agency
or as a brand based on your

400
00:23:53,390 –> 00:23:56,720
creative. How good is it? How does it
resonate? How much the platforms love it,

401
00:23:56,720 –> 00:23:59,960
how much the users love it, and
can we grow with this creative?

402
00:23:59,960 –> 00:24:01,820
But you got to get the
right creative rhythms,

403
00:24:01,820 –> 00:24:03,350
as we call these creative feedback loops.

404
00:24:03,710 –> 00:24:05,960
These can be very compressed very fast,

405
00:24:05,960 –> 00:24:08,750
or they can be a little bit more drawn
out depending on the channel that you’re

406
00:24:08,750 –> 00:24:12,110
leaning into. But ultimately we
need to start with a hypothesis.

407
00:24:12,500 –> 00:24:14,990
Then we’re going to ideate
for new ideas, right?

408
00:24:14,990 –> 00:24:15,950
Then we’re going to create some ads.

409
00:24:15,950 –> 00:24:17,540
We’re going to launch those
ads we’re going to measure,

410
00:24:18,260 –> 00:24:20,750
and then we’re going to repeat.
So based on the measurement,

411
00:24:20,750 –> 00:24:24,080
we’re going to come with a new hypothesis,
new ideation, new creation launch,

412
00:24:24,350 –> 00:24:27,920
and the cycle just goes on and on.
That’s going to vary though, right?

413
00:24:28,100 –> 00:24:30,590
Some of my friends that
run huge meta ads accounts,

414
00:24:30,590 –> 00:24:34,040
they’re launching a hundred ads a day
on YouTube. If you’re just getting

415
00:24:34,040 –> 00:24:36,860
started, you don’t need nearly that many.
In fact, the system won’t handle it.

416
00:24:37,250 –> 00:24:39,830
You may need a handful and then
over time, a few dozen or whatever,

417
00:24:40,430 –> 00:24:44,390
but you’re constantly launching new
ads, testing them, learning from them,

418
00:24:44,750 –> 00:24:48,950
iterating, launching new ones. If
you’re running TV as an example,

419
00:24:48,950 –> 00:24:53,570
we consult with bigger brands that are
successful on tv. We help with YouTube,

420
00:24:54,200 –> 00:24:58,370
but with tv, it takes a little bit
longer, right? To hypothesize, to ideate,

421
00:24:58,370 –> 00:25:00,680
to create, to launch, to measure,
and then to do the whole thing again.

422
00:25:01,160 –> 00:25:03,440
But you’ve got to
establish creative rhythms.

423
00:25:03,440 –> 00:25:07,670
They need to be part of your business,
structure them understand who owns them,

424
00:25:07,670 –> 00:25:11,300
who owns which parts of them so that you
can really make magic happen with your

425
00:25:11,300 –> 00:25:14,840
creative. And then also you
need creative diversity, right?

426
00:25:14,840 –> 00:25:18,950
We’re seeing this all the time now
with YouTube. We love partnering with

427
00:25:19,430 –> 00:25:22,970
agencies like Raindrop, and we have
other editors who we work with,

428
00:25:22,970 –> 00:25:26,000
but the best brands, we’re
with a snack brand right now.

429
00:25:26,060 –> 00:25:29,060
That was one of the fastest
starts on YouTube we’ve ever seen.

430
00:25:30,320 –> 00:25:35,240
But they are really succeeding because
they have some really polished,

431
00:25:35,330 –> 00:25:39,320
nice raindrop creative that
actually works great on tv,

432
00:25:39,320 –> 00:25:41,000
but also mobile and desktop.

433
00:25:42,260 –> 00:25:46,790
And then they’ve also got
some creator and UGC mashup,

434
00:25:46,790 –> 00:25:51,620
so some real authentic raw
type of maybe learn about how

435
00:25:51,620 –> 00:25:52,370
great the snack is,

436
00:25:52,370 –> 00:25:54,560
but they’re mashed up and they got
some style to it and they look great.

437
00:25:55,160 –> 00:25:57,830
And then also top performing
videos from social.

438
00:25:57,890 –> 00:26:02,390
And so we see this a lot
now across YouTube is the

439
00:26:02,390 –> 00:26:04,640
best brands. Those are really scaling.

440
00:26:05,090 –> 00:26:07,520
They’ve got some hero type videos,

441
00:26:07,640 –> 00:26:09,920
something that’s going to feel or
maybe lean a little more like tv,

442
00:26:09,920 –> 00:26:14,060
but it can be direct response.
They’ve got some mashups of real stuff,

443
00:26:14,060 –> 00:26:15,350
real creators, real customers,

444
00:26:15,920 –> 00:26:18,620
and then they’re taking the best
of what they have on paid social.

445
00:26:18,620 –> 00:26:22,400
They’re running that on YouTube shorts
and on mobile non shorts on YouTube.

446
00:26:22,880 –> 00:26:25,490
I know creative diversity.
It’s all the rage on meta now,

447
00:26:25,580 –> 00:26:28,550
that’s what Andromeda needs
is creative diversity.

448
00:26:28,550 –> 00:26:32,780
And so the best brands,
they have creative rhythms,

449
00:26:32,930 –> 00:26:34,670
creative feedback loops that

450
00:26:36,170 –> 00:26:40,970
enable creative diversity that
then enable you to crush your

451
00:26:40,970 –> 00:26:45,330
goals. We’ve also seen, and I
know this is true on meta as well,

452
00:26:45,750 –> 00:26:48,960
you just have one type of creative,
you’re going to hit ceilings.

453
00:26:49,290 –> 00:26:50,430
It’s going to stop working.

454
00:26:50,700 –> 00:26:55,230
So you need that creative diversity
all powered by creative rhythms.

455
00:26:56,700 –> 00:26:58,320
And number seven, finally,

456
00:26:59,310 –> 00:27:01,920
the last habit is the best brands.

457
00:27:02,460 –> 00:27:06,720
They understand what’s timeless about
marketing so that they can crush what’s

458
00:27:06,840 –> 00:27:07,673
new.

459
00:27:07,830 –> 00:27:11,700
This is where I think guys like me have
been around a while. I started running

460
00:27:11,700 –> 00:27:15,150
marketing in the early two thousands,
so I’m 20 plus years now at this game.

461
00:27:16,830 –> 00:27:21,570
Good marketing principles still apply
and understanding human behavior and

462
00:27:21,570 –> 00:27:25,440
psychology and all those things that
matters. But here’s what’s interesting.

463
00:27:26,100 –> 00:27:30,240
If you take a look at what really
matters with marketing, really,

464
00:27:30,720 –> 00:27:34,800
and we all know creative is king, but
let’s just set that aside for a minute.

465
00:27:35,280 –> 00:27:38,850
What matters more than anything
else is who you’re talking to.

466
00:27:39,870 –> 00:27:44,670
If I sell dentures, which I don’t,
but if I did actually hearing aids,

467
00:27:44,670 –> 00:27:48,000
I used to work for some hearing
aid, big hearing aid companies,

468
00:27:48,390 –> 00:27:51,390
if I’m selling hearing aids and
I’m running the best creative,

469
00:27:51,390 –> 00:27:54,060
the best ads ever to
people in their twenties,

470
00:27:55,020 –> 00:27:57,570
I’m going to struggle because they don’t
need hearing aids. For the most part.

471
00:27:58,680 –> 00:28:02,130
If I am selling the latest fashion,

472
00:28:02,940 –> 00:28:07,110
latest hoodies, whatever,
to my dad who’s 74,

473
00:28:07,320 –> 00:28:12,210
he’s not going to buy it because that’s
not his style. So who you talk to really

474
00:28:12,510 –> 00:28:16,080
matters, and I think it’s the most
important. What is second most important?

475
00:28:16,080 –> 00:28:17,250
I believe it’s the offer.

476
00:28:17,280 –> 00:28:21,900
What offer are you giving
someone that matters more than

477
00:28:21,900 –> 00:28:24,060
anything else? If there is,

478
00:28:24,240 –> 00:28:27,780
and the offer doesn’t have
to be financially based,

479
00:28:27,840 –> 00:28:28,950
it doesn’t have to be a
discount or anything like that,

480
00:28:28,950 –> 00:28:33,540
but offers can come in all kinds of
shapes and sizes offering you this

481
00:28:33,540 –> 00:28:37,320
benefit at this price.
This is a killer offer.

482
00:28:37,320 –> 00:28:41,760
I’m offering you this benefit at this
price with this kind of guarantee.

483
00:28:42,060 –> 00:28:45,630
That’s a great offer. So who
you speak to is most important.

484
00:28:45,900 –> 00:28:49,740
The offer is second most important.
And then the way you position it,

485
00:28:49,740 –> 00:28:53,550
the way you say it, all the elements
of your creative, that’s third. Now,

486
00:28:53,550 –> 00:28:56,070
what’s interesting is with meta,

487
00:28:56,070 –> 00:28:58,440
you’re not picking your
targeting almost at all, right?

488
00:28:58,440 –> 00:29:00,120
I know some people have
different philosophies there,

489
00:29:00,120 –> 00:29:02,280
but mostly the creative is the targeting,

490
00:29:02,310 –> 00:29:06,090
right? You’re building an ad so
that you can reach the right person.

491
00:29:06,090 –> 00:29:10,710
And so one way I think to frame this or
look at this is if you’re not reaching

492
00:29:10,710 –> 00:29:13,680
the right person, it’s because you’re
not saying the right thing, right?

493
00:29:13,680 –> 00:29:17,250
That’s what’s true on meta. The creative
is the targeting. Now, on YouTube,

494
00:29:17,250 –> 00:29:19,500
it’s a little bit different. We
actually do some targeting, right?

495
00:29:19,500 –> 00:29:22,590
We’re actually picking some audiences
and we’re targeting people based on what

496
00:29:22,590 –> 00:29:23,460
they’re searching for on Google,

497
00:29:23,460 –> 00:29:26,910
what they’re searching for on YouTube
or what they’re in the market to buy and

498
00:29:26,910 –> 00:29:31,560
things like that. But we’re also using
the creative as targeting as well.

499
00:29:31,920 –> 00:29:34,290
And then we’re really thinking
through what is that offer?

500
00:29:34,530 –> 00:29:36,120
Am I just talking about
the product and that’s it?

501
00:29:36,210 –> 00:29:40,680
Or is there an offer that I’m presenting
and making it very, very clear,

502
00:29:40,960 –> 00:29:45,010
this is what you’ll get from this product.
Here’s how much it is.

503
00:29:45,490 –> 00:29:49,210
It’s a killer offer. And so thinking
through all of those things,

504
00:29:49,210 –> 00:29:51,610
understanding what’s core to marketing,

505
00:29:51,940 –> 00:29:55,810
then you can apply it to what’s
new and what’s working right now.

506
00:29:56,200 –> 00:29:58,900
That’s why every year, and I’ve
started doing this again this year,

507
00:29:58,900 –> 00:30:03,100
I revisit some of the classics,
Ogilvy on advertising,

508
00:30:03,100 –> 00:30:06,550
scientific advertising by
Claude Hopkins, the style,

509
00:30:06,550 –> 00:30:09,910
some of the things don’t translate,
but the core still works.

510
00:30:09,910 –> 00:30:12,790
Human nature still is human nature,

511
00:30:13,060 –> 00:30:16,390
just we got different flavors and
different applications of things.

512
00:30:16,750 –> 00:30:21,370
And it’s interesting. I actually picked
up an advertising book from college.

513
00:30:21,370 –> 00:30:22,450
It was like media buying.

514
00:30:23,110 –> 00:30:25,030
And what’s so interesting is I was looking
at some of the concepts and I’m like,

515
00:30:25,030 –> 00:30:28,360
wait a minute. The platforms are
doing these things right now.

516
00:30:28,360 –> 00:30:30,190
They’re trying to
implement these like a cdi,

517
00:30:30,190 –> 00:30:34,390
BDI report and other nerdy stuff like
that, but understand what’s timeless,

518
00:30:34,900 –> 00:30:38,500
so you can crush what’s new.
That’s a killer habit.

519
00:30:38,500 –> 00:30:42,220
So let’s review really quickly
here as we wrap up the best brands.

520
00:30:42,220 –> 00:30:44,020
And if you want to have
your best year in 2026,

521
00:30:44,020 –> 00:30:47,920
these are seven habits you
need to adopt. Number one,

522
00:30:48,370 –> 00:30:51,760
they measure only what’s actual. You
need to measure only what’s actual two.

523
00:30:52,120 –> 00:30:55,630
They understand and respect momentum.
You can’t just crush it overnight.

524
00:30:55,900 –> 00:31:00,670
Momentum is built over time, deliberately,
systematically. Number three,

525
00:31:00,970 –> 00:31:04,840
have the right balance of brand
plus creative. Number four,

526
00:31:05,890 –> 00:31:09,880
strike the right balance of demand
generation and demand capture.

527
00:31:10,690 –> 00:31:11,560
Number five,

528
00:31:11,890 –> 00:31:16,720
measure and calibrate for incrementality
consistently, not just once,

529
00:31:17,110 –> 00:31:20,440
but over time consistently. Number six,

530
00:31:20,440 –> 00:31:24,940
master creative rhythms and
creative diversity. And finally,

531
00:31:24,940 –> 00:31:25,570
number seven,

532
00:31:25,570 –> 00:31:30,220
understand what’s timeless about
marketing so you can crush what’s new and

533
00:31:30,220 –> 00:31:34,390
what’s now. And so hope you enjoyed
this. Thank you so much for tuning in.

534
00:31:34,390 –> 00:31:38,260
It means the world to us that you tune in.
Would love to see that review on

535
00:31:38,260 –> 00:31:40,570
iTunes. If you found this
episode health helpful,

536
00:31:40,840 –> 00:31:45,340
please share with someone else
and visit omg commerce.com.

537
00:31:45,730 –> 00:31:49,420
If you want someone like our team
to take a look at your YouTube,

538
00:31:49,420 –> 00:31:53,740
Amazon email or meta. And
with that, until next time,

539
00:31:53,740 –> 00:31:56,860
thank you for listening. That’ll
do it for this week’s episode. Hey,

540
00:31:56,860 –> 00:32:01,600
if you’re serious about profitable scale
for your brand, we would love to chat.

541
00:32:01,600 –> 00:32:02,500
Over the last 15 years,

542
00:32:02,500 –> 00:32:07,360
we’ve worked with some amazing
brands like Native Boom, beauty,

543
00:32:07,600 –> 00:32:12,370
Arctic Organify, crumble,
cookie, true Earth, and many,

544
00:32:12,580 –> 00:32:17,230
many more. We want to help you unlock
new channels, find profitable scale,

545
00:32:17,410 –> 00:32:20,950
have better creative, better campaign,
better measurement strategies,

546
00:32:21,280 –> 00:32:25,300
and ultimately hope you have more fun and
grow in all of your relevant channels.

547
00:32:25,300 –> 00:32:28,180
So take a look@omgcommerce.com,

548
00:32:28,450 –> 00:32:31,330
and we can’t wait to help
you scale profitably.