Location: Customer Experience & Support

Klevu

Smart search and recommendations for eCommerce with NLP and AI.

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Tawk.to

Free live chat software with optional agent outsourcing.

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Bloomreach Discovery

Unified search, merchandising, and product recommendation platform.

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Zendesk Chat

Live chat and messaging solution with automation and AI-powered bots.

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Freshdesk (by Freshworks)

Customer support software with email ticketing, automations, and integrations.

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Zendesk Guide

Knowledge base and self-service help center integrated with Zendesk Support.

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Barilliance

Personalized product recommendations for eCommerce across devices.

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SQUARK AI

Predictive analytics and AI platform enabling dynamic content and product suggestions.

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Confluence (by Atlassian)

Team workspace for knowledge management and help center collaboration.

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Notion

All-in-one workspace that teams use to build internal and external help centers.

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