<p>For two decades WBR’s Field Service series has set the benchmark for after-sales service leadership. 25–27 Aug 2025 sees 450 VPs of Service, Customer Success, and Field Ops gather at JW Marriott Orlando Grande Lakes. Three tracksCustomer Success, Workforce Enablement, and Service Revenuecombine TED-style talks, deep-dive round-tables, and Boardroom peer councils. Case studies from Carrier, Siemens, GE Healthcare, and Collins Aerospace reveal playbooks for predictive maintenance, AI dispatch, circular-economy parts, and outcome-based SLAs. A pre-qualified 1-to-1 meeting scheduler guarantees suppliers 15+ consults, while evening receptions on the resort’s 500-acre nature preserve spark candid networking. Attendees also access exclusive research: the “2025 Service Emerging Tech Report” and a post-event benchmarking dashboard. (fieldserviceeast.wbresearch.com, showsbee.com)</p>
Additional Details
Event City - Orlando
Event State - Florida
Organizer
Worldwide Business Research (WBR)
Global B2B-events producer behind the “Connect” and “eTail” conference brands.
Venue
1 000-acre luxury resort with 144 000 sq ft of meeting space, a private lake, and championship golf.