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Hidden IT problems are quietly creating risk, shadow IT, and lost productivity

Presented by TeamViewer Enterprise technology failures are largely invisible. Research from TeamViewer, based on a global survey of 4,200 managers and employees, finds that the majority of digital dysfunction never reaches the IT help desk. Employees work around slow applications, failed logins, and intermittent glitches rather than reporting them, leaving organizations without an accurate picture…

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Alibaba’s Metis agent cuts redundant AI tool calls from 98% to 2% — and gets more accurate doing it

One of the key challenges of building effective AI agents is teaching them to choose between using external tools or relying on their internal knowledge. But large language models are often trained to blindly invoke tools, which causes latency bottlenecks, unnecessary API costs, and degraded reasoning caused by environmental noise.  To overcome this challenge, researchers…

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One tool call to rule them all? New open source Python tool Runpod Flash eliminates containers for faster AI dev

Runpod, the high-performance cloud computing and GPU platform designed specifically for AI development, today launched a new open source, MIT licensed, enterprise-friendly Python programming tool called Runpod Flash — and it is poised to make creation, iteration and deployment of AI systems inside and outside of foundation model labs much faster. The tool aims to…

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Why OpenAI’s ‘goblin’ problem matters — and how you can release the goblins on your own

AI is more than a technology — it’s magic. Don’t believe me? Why, then, is one of the leading companies in the space, OpenAI, publishing entire official, corporate blog posts about goblins? To understand, we first have to go back to earlier this week, on Monday, April 27, 2026, when a developer under the handle…

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Claude Code, Copilot and Codex all got hacked. Every attacker went for the credential, not the model.

On March 30, BeyondTrust proved that a crafted GitHub branch name could steal Codex’s OAuth token in cleartext. OpenAI classified it Critical P1. Two days later, Anthropic’s Claude Code source code spilled onto the public npm registry, and within hours, Adversa found Claude Code silently ignored its own deny rules once a command exceeded 50…

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Writer launches AI agents that can act without prompts, taking on Amazon, Microsoft and Salesforce

Writer, the enterprise AI agent platform backed by Salesforce Ventures, Adobe Ventures, and Insight Partners, today launched event-based triggers for its Writer Agent platform, enabling AI agents to autonomously detect business signals across Gmail, Gong, Google Calendar, Google Drive, Microsoft SharePoint, and Slack — and execute complex multi-step workflows without any human initiating the process….

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Amazon’s OpenAI gambit signals a new phase in the cloud wars — one where exclusivity no longer applies

Amazon Web Services on Tuesday launched one of the most consequential enterprise AI plays in the company’s 20-year history, simultaneously bringing OpenAI’s most powerful models to its Bedrock platform, unveiling a new agentic developer framework, releasing a desktop AI productivity tool called Amazon Quick, and expanding its Amazon Connect service from a single contact-center product…

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The retrieval rebuild: Why hybrid retrieval intent tripled as enterprise RAG programs hit the scale wall

Something shifted in enterprise RAG in Q1 2026. VB Pulse data spanning January through March tells a consistent story: the market stopped adding retrieval layers and started fixing the ones it already has. Call it the retrieval rebuild. The survey covered three consecutive monthly waves from organizations with 100 or more employees, with between 45…

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IBM launches Bob with multi-model routing and human checkpoints to turn AI coding into a secure production system

Bringing AI agents into the enterprise software development lifecycle is fast becoming the norm. As developers experiment with new platforms, organizations are exposed to potential security and orchestration failures. Systems that work in pilots may fail once the agents start working with real-time data. Legacy tech giant IBM is one of several companies trying to…

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AWS Quick’s personal knowledge graph is making orchestration decisions most control planes can’t see

Enterprise AI teams running centralized orchestration stacks now have a new variable to account for: AWS Quick, which expanded this week to a desktop-native agent that builds a persistent personal knowledge graph and executes actions across local files and SaaS tools — outside the visibility of most control planes. Unlike chat-based copilots that reset with…

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