The Watson Weekend | Episode 57: ShopTalk Controversies: AI Agents, Vendor Battles & Influencer Influence

In this episode of Watson Weekend, hosts Rick Watson and Nick Kaplan dive into the latest updates in retail technology and e-commerce. They share their experiences from the ShopTalk conference, discuss the latest in tariffs and inventory management, and explore the impact of generative AI and digital agents in the industry. The duo also highlights the best and worst aspects of ShopTalk, including the importance of relationships, the evolution of influencer marketing, and the frustrations with badge policies. Don’t miss their take on current trends and the future of e-commerce!
00:00 Welcome to Watson Weekend
02:17 Headline Hangover
09:40 Debate on Headless Commerce
16:23 ShopTalk Highlights
25:06 Meetups and Networking Success
29:47 The Overuse of Buzzwords
38:51 Final Thoughts and Future Events