Day: August 26, 2026

The fix for the AI agent that hijacked a company’s DNS: it can propose the change, but it can’t approve it

A security agent read a Cloudflare log, found an attacker’s prompt-injection payload sitting inside it, and rewrote the company’s DNS. The firewall had already blocked that payload, and blocking it is what wrote it into the log. That chain is GhostJacking, which Tenet Security demonstrated on the DEF CON 34 main stage on August 9….

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Orchestration is the new challenge for CX in the age of AI agents

Presented by Tata Communications Enterprises are deploying AI agents, voice AI, and automation across messaging, voice, and digital channels faster than the architecture meant to support it. Most of that deployment has involved attaching conversational AI to legacy systems never built for it, says Gaurav Anand, global head of the Customer Interaction Suite at Tata…

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